[WEBINAR: THE ART OF CROSS-CULTURAL COMMUNICATION]
DO TECH PROFESSIONALS NEED TO CARE ABOUT CULTURE DIFFERENCES?
Answer from most software developers would be: “Not quite”.
Reason: It seems hard to have misunderstandings among technology professionals when the technical discussions are mostly straightforward and in writing via emails, Confluence, Slack or chat box.
But is it true?
👉 In today's globalized and digitalized world, cross-cultural communication skills have become more essential to technology professionals than ever. As they often work in global virtual teams (GVTs), they must deal with differences across time zones, languages, cultures, and skill levels. The Vietnamese engineers burn themselves out to accommodate all requests from the onshore team (in the US for instance) because they have implied about their resource constraints, but the US team does not seem to be able to “read between the lines”. Does this scenario sound familiar? Putting aside the language barrier, that is one simple example of culture gaps in the GVTs.
👉 During the webinar “The Art of Cross-culture Communication” held on June 16th, 2023, Ms Mai Nguyen – General Director of Groove Technology, shared her experience of working in multinational companies, using one of the tools for decoding cultural differences: The Culture Map (Author: Erin Meyer), which explains how people from different cultures communicate, build trust, give feedback, and make decisions.
👉 With the inputs from other two panelists – Mr. Hung Nguyen – Delivery Manager from Elca, and Mr. Huy Le – Software Manager from netcompany, the webinar has delivered practical tips for dealing with culture differences, and at the same time emphasize that bridging the culture gap is not an absolute science. The working environment, family, personalities, and other factors in our lives are important factors forming the way each of us thinks and behaves.
“We are all the same, we are all different” (Erin Meyer)
Please access the link below to register to download the post-event handout, and let us know if you have any further questions in the comment. 👇
#GrooveTechnology #ChuyenDanTech #BiKipGiaoTiepDaVanHoa #CrossCulturalCommunication