By The Energy People

06/16/2025 When buying a new heating system, warranty coverage is a big drawcard. It offers peace of mind, but only if you keep up your end of the deal—routine servicing. It’s easy to assume that your warranty has you covered no matter what, but skipping maintenance appointments can void it without warning. That’s where many homeowners get caught off guard.

So, how does maintenance tie in with your warranty? And why do manufacturers care? Let’s break it down.
The Link Between Servicing and Warranty Conditions
Most heating systems come with a manufacturer warranty that covers repairs or replacement for a certain number of years. But that coverage often comes with conditions—one of the most important being regular professional servicing.
Manufacturers want to ensure their products are taken care of, and servicing plays a big part in keeping systems running safely and efficiently. If there's a problem and you haven’t kept records of servicing, it can be hard to make a successful warranty claim.
This applies to all types of systems, from ducted setups to wall-mounted units. For example, if you’ve had a unit installed and never booked a gas heater service in Canberra, the warranty could be invalid when things go wrong. It’s a frustrating outcome, especially when the fix might have been covered if regular checks were done.

What Can Go Wrong Without Maintenance?
Lack of servicing can lead to:

• Build-up of dust and debris
• Blocked filters and reduced airflow
• Gas leaks or safety risks
• Components wearing out prematurely
• Reduced energy efficiency
• System failures during peak seasons

These issues often develop slowly, which makes them easy to miss—until the system breaks down completely.
And when that happens, you might find yourself stuck with out-of-pocket costs that could have been avoided. Regular servicing isn’t just a safety net; it’s a way to protect your investment and stretch the life of your system.

What Does a Typical Service Include?
When you schedule heater maintenance, a technician checks key components, tests for leaks, inspects the burner, cleans filters, and ensures everything is working properly. This is different from repairs, which are done when something has already failed.
For urgent breakdowns, some homeowners go straight for heater repairs in Canberra, but servicing helps prevent that situation in the first place. Think of it like a car—you don’t wait for it to break down before booking a service.

Keep Your Records Handy
One important step many homeowners miss is holding on to their service records. Always get a written report or receipt from your technician. If a warranty claim is needed, this paperwork can back you up.
Whether your system is brand new or a few years old, it’s worth scheduling regular checks with a trusted team that provides heating and cooling services in Canberra. It’s the simplest way to stay covered, stay warm, and avoid surprises.

Final Thoughts
Warranty coverage is a safety net only if you take care of the equipment it applies to. Routine servicing is a small cost that keeps your system running smoothly and your warranty valid. Don't wait for a breakdown—make maintenance part of your annual checklist.