Award-Winning Managed IT Services
In today’s fast-paced business environment, reliable IT infrastructure is critical for success. However, managing complex IT systems internally can be a drain on resources and a source of frustration. That’s where managed IT services come in.
What are Managed IT Services?
Managed IT service providers like Australia Wide IT act as an extension of your in-house team, proactively monitoring, maintaining, and securing your IT infrastructure.
- We take care of the day-to-day IT headaches, this includes regular system updates, performance optimisation, and patch management to prevent vulnerabilities before they become security threats.
- We also monitor your systems to identify and address any potential issues before they disrupt your operations.
- We offer same-day on-site support, ensuring a rapid response to critical IT problems that require immediate attention. This minimises downtime and gets your business back up and running as quickly as possible in the event of an outage.
Benefits of Managed IT Services
Partnering with Australia Wide IT for your managed IT services offers many benefits for your business:
Increased Efficiency & Productivity
Our proactive approach to IT management ensures your systems are always running smoothly, minimising downtime and boosting employee productivity.Enhanced Security
We implement robust cybersecurity solutions to safeguard your data and systems from ever-evolving threats.Reduced Costs
By outsourcing your IT management, you eliminate the need for additional IT staff leading to significant cost savings.Scalability & Flexibility
Our managed IT services scale with your business needs, allowing you to adapt to changing IT demands without heavy upfront investments.24/7 Emergency Support
Our dedicated team of IT professionals is on call 24/7 to swiftly address any IT issues and keep your systems running efficiently.Peace of Mind
Knowing your IT infrastructure is in the hands of experienced professionals allows you to focus on your business goals with peace of mind.Looking for a Reliable IT Services Provider?
Australia Wide IT offers comprehensive managed IT service programs designed specifically for businesses with 5 to 100 employees.
We understand the challenges of maintaining efficient IT infrastructure and the impact unexpected IT issues can have on your operations.
Ready to Elevate Your IT Experience?
Call 1300 350 509
Our Services
Managed IT Support
Our fixed price Managed IT Support Programs will increase your businesses competitiveness and efficiency with our I.T. Professionals on call for you 24/7.
Same Day On-Site Support
Class leading response times ensure your that when things do go wrong we’ll be there in a hurry so you can get on with doing what your business does best.
Security and Data Protection
Custom designed security and data backup systems protect your business from emerging threats and gives you peace of mind.
Hardware and Software
We supply, install and maintain hardware and software from all major vendors including Hewlett-Packard, Microsoft, IBM, Intel and Dell all with our 30 day reconfiguration guarantee.
Our IT Support Guarantee in Brief
Discover our commitment with a 14-Day Free Trial. Our promises include:
$500 Money-Back Guarantee:
If we can't fix your IT problem (exclusions apply), you pay nothing and receive $500.Quality Assurance:
We guarantee the quality of our work. Any faults detected within 30 days are rectified free of charge.30-Day Hardware Warranty:
Hardware issues arising within 30 days of installation are reconfigured at no cost (conditions apply).For full details on our guarantees, visit Our Guarantee.
Frequently Asked Questions
What happens if there's a major IT issue outside of business hours?
Australia Wide IT understands that IT emergencies don't always happen during business hours. That's why we offer 24/7 emergency support as part of our managed IT services.
Our dedicated team of professionals is always on call to address critical issues and get your business back up and running as quickly as possible.
Can you scale your managed IT services as my business grows?
Absolutely! Our managed IT services are designed to be scalable and adapt to your growing business needs.
We'll work with you to assess your evolving IT requirements and adjust our services accordingly. This could involve adding new features, providing additional security solutions, or anything else your business needs.
What are the typical costs associated with managed IT services?
The cost of managed IT services varies depending on several factors, including:
- The size and complexity of your IT infrastructure.
- The number of users you have.
- The specific services you require.
**However, to give you a general idea, monthly costs start as low as a few hundred dollars per month and increase from there depending on your business needs.**
Australia Wide IT offers a free consultation to assess your needs and provide a customised quote.
We believe in transparent pricing and will work with you to find a solution that fits your budget.
Contact us today for a free consultation!
Do you offer any industry-specific IT solutions?
Yes, Australia Wide IT goes beyond general managed IT services and offers specialised solutions tailored to the unique needs of various industries.
We understand that industries like accounting, law firms, real estate, healthcare, and others have specific IT requirements and compliance regulations.
We work with industry leading partners including Leap, SmokeBall, Action Step, Xero, MYOB, MediFlex, HealthTrack and many others.
We customise our services to address the IT challenges faced by our clients no matter what industry or sector they are in.
Feel free to contact us to discuss your specific industry needs and how we can assist you.
How do I get started with managed IT services from Australia Wide IT?
Getting started with Australia Wide IT is easy. Simply fill out our quick form or give us a call at 1300 350 509 to schedule a free consultation.
During the consultation, we'll discuss your IT needs and goals and answer any questions you may have.
We can also offer a free IT assessment to provide a comprehensive analysis of your current IT infrastructure and identify potential areas for improvement.
Trust Australia Wide IT to handle your IT needs, so you can focus on growing your business.
Get in Touch
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Testimonials
A very big thank you from me to all of the guys there….You make things so easy for us and are always available to help.
A massive shout out to the Nash though for fixing our printer – you nailed it Nash and not only changed MY life, but also helped to save some trees in the Amazon Forest!
Thanks to you all.
Jo
Thanks for all your help today. Your patience & tenacity for solving the problem is greatly appreciated.
Jacinta
All good as usual, keep up the professional service.
Diana
We would recommend you to anyone, anytime.
Thank you all so very, very much for all your support. Not to mention bringing back my files to my Company. I cannot thank you guys enough.
Thanks again.
Leigh
My business has grown from 3 stores to 5 stores over the last 3 years; one of the unfortunate consequences of this has been the fact that our old server and network could not cope with the growth. After much deliberation we chose Australia Wide I.T. to not only arrange the supply and installation of our new network, but to also provide long term support. We have been very pleased with our decision and would happily recommend them.
Bruce
They’ve gotten to know our business so well and they’re truly interested in helping us. It’s like having our own I.T. Department in-house. Australia Wide I.T. takes a personal interest in our team, our business and where we’re going. They’re like family.
Other I.T. companies just didn’t seem to have the same depth of knowledge as these guys. Rather than blame the user (us) they go the extra mile, locate the problem and fix it – Every time!
Coral
The team at AWIT deliver nothing but breathtaking service!!!!
Brett
Our previous I.T. Service Provider was distant, hard to contact and not customer focused. With Australia Wide I.T. we now have great service with a human touch. Our calls are answered promptly and the team is always ready to help in any way.
The maintenance program put in place by AWIT offers us peace of mind that our entire system is correctly and closely monitored.
Monica
Your work last week was amazing. You couldn’t have been more supportive or expert in your conduct. I am very grateful and am amazed at your generous invoicing of last week’s work. I can only repay you by recommending you to as many people as possible.
Thank you. It is refreshing to know that when a problem occurs, you are always there – with great service.
Keran
Attentive and thorough, Australia Wide I.T. get onto any of our I.T. problems quickly – with prompt, friendly and efficient service. Whenever we need to upgrade, we know we can trust their knowledge in supplying flawless new equipment that always works both physically, and to suit our needs.
Alison