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Call Service (AUST) Pty Ltd

About Call Service (AUST) Pty Ltd

Established January 1951

Call Service (AUST) Pty Ltd is a Melbourne-based Australian call centre providing professional phone answering services, message service, alert monitoring, and lone worker monitoring solutions to support businesses of all sizes. We help you manage incoming calls efficiently while ensuring worker safety in emergency situations.


If you're too busy to handle enquiries or want to avoid the cost of hiring full-time reception staff, partnering with Call Service is a smart and cost-effective alternative. Our team answers calls professionally and becomes familiar with your products and services, creating a seamless experience where customers feel like they're speaking directly with your in-house receptionist.


With reliable message handling and real-time alert monitoring, our service ensures you never miss important calls, leads, or safety notifications.


Call Service was established in Melbourne in 1951 as the first 24 hour telephone answering service of its type in Australia, and still operates today as a family owned business with all calls answered and processed locally. We operate 24 hours a day, 7 days a week, 52 weeks a year.


Services: Phone answering service, Message service, Alert monitoring, Lone worker monitoring, Medical paging, After-hours call answering, Overflow call support, Virtual reception.

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