Customer care is of primary importance to us! Frank, open communication is vital. When on site we will substantiate what we speak to you about with video evidence in order for you to see the problem and current condition of your drains. We want to keep our valued customers in the loop and in control. We understand that blocked drains are not a planned event and usually require emergency response. That is why we are available to respond 24 hours a day, 365 days a year. You can contact us directly over the phone, or make use of our online enquiry form. Once you have made contact with us, we will coordinate a suitable time to meet with you according to your needs.