Police misconduct in New South Wales is taken very seriously. Employees of the New South Wales Police Force (NSWPF) are expected to behave professionally and with integrity and to make sure that their authority is exercised responsibly. You have a right to complain if you are dissatisfied or concerned about your dealings with the police. Making a complaint about less serious police misconduct in New South Wales If you want to make a formal complaint about less serious police misconduct in New South Wales it must be done by completing this form and sending it to your local police station or the Customer Assistance Unit (PO Box 3427, Tuggerah, NSW 2259) or it can be lodged online. You should provide as much detail as possible, including: your name and contact details details of what occurred including date, time and location the names of the people involved, including the police officers details of anything or anyone that could assist to resolve your complaint what you expect to be done about your complaint any other information that might be relevant. Complaints are managed at the police station. This can be done in a number of ways, ranging from discussing the issues with you and the police officers involved to conducting a full criminal investigation. Once your complaint has been lodged, you can expect the NSWPF to: protect your confidentiality consult with you on any action they intend taking, and if practicable advise you of the action they take advise how your complaint will be managed advise you of the progress of your complaint check that you are satisfied with the action taken. Read More About Police Misconduct in New South Wales